Post-Booking Agency Automation Provider Tramada Systems Signs Agreement with Chicago-Based Options Travel
DALLAS – September 27, 2019 – Chicago-based Options Travel and Tramada Systems today announced the signing of an implementation agreement for tramada®, the cloud-based, post-booking management platform that helps travel agencies become more efficient and increase productivity.
“We’ve been very impressed by the robust capabilities of tramada,” said Mark Walton, Option Travel’s Executive Vice President – Strategy. “We’re looking forward to implementing the software and benefiting from not only the productivity and efficiency gains using the platform, but more comprehensive data that leads to better insights to benefit our clients.”
The tramada platform is designed to free agents from manual tasks so they can spend more time focusing on customer service. It also provides real-time data, automating many of the post-booking processes to help the agencies improve their operations and the agency’s bottom-line.
“The prospect of replacing an agency’s back office system can be somewhat daunting, but for those forward-thinking agencies that are willing to make the change, the results speak for themselves,” said Tramada Systems’ Head of North America Mary Ellen George. “Changes from a multitude of sources are coming to the travel space, from IATA’s New Distribution Capability to a host of new technology providers that travelers have become accustomed to and are driving demand for, among others. Implementing tramada gives agencies a clear path forward and a way to remain agile in a time of great change.”
The tramada platform is NDC-ready, and its API capabilities allow for integration with a host of technology providers. Since the software is cloud-based, changes to traveler itineraries and profiles are reflected in real-time, and agents have access to full content, regardless of the booking channel.
About Tramada Systems
Tramada is an advanced post-booking management platform that streamlines travel operations, data management, document production, and travel accounting. Tramada is GDS agnostic, NDC capable and integrates with over 50 products, including online booking tools, mobile solutions, and expense systems. The plug-and-play design makes it easy to add the latest applications while automated service fees, markup tools, and commission management features increase revenue and drive down costs. Tramada Systems has long been the leading provider at its home in Australia and is quickly gaining recognition and adoption in North America. Learn more at www.tramada.us.
About Options Travel
Options Travel is a 27 year-old full-service corporate travel management company headquartered in the Chicago metro area, offering an innovative blend of technology and professionalism to clients. Services include Mobile Reservation Software, Meetings & Conference App, OnDemand Reporting, , four channels of booking (Live Chat/Email/Phone/Online Reservation System), Corporate and Leisure, and Groups and Meetings. Learn more at www.optionstravel.com.