tramada® Premier

The engine room powering successful travel businesses.

tramada Premier is easy to learn and use, yet extremely sophisticated in its functionality.

tramada is cloud-based, allowing you to work anywhere, anytime without the need for expensive hardware or software upgrades.

Operational efficiencies – such as multiple PNR’s per booking from multiple sources, and multiple passengers per booking
Logical business flows and functionality which dramatically increase consultant productivity
Automation of offline and online consultant workflows increasing efficiency and quality control
Minimal requirement for training – accelerated by our fully integrated context-intelligent user guide that simplifies and enhances the user experience

Additional service offerings to clients such as document expiry notifications, flexibility surrounding document production and pricing display
An interactive real-time reporting suite available online for corporate clients
Dynamically cascading multiple levels of client/department/cost centre

Reporting is in our DNA and our sophisticated Business Intelligence encompasses:

An ad-hoc report builder
Client facing dashboards customizable by client
A standard suite of reports enabling you to demonstrate the value you bring to the client relationship
Data extracts to third party providers
Custom reports at additional cost
Report scheduling

Most importantly, financials you can trust:

Map the GL codes to the accounting system of your choice
Credit control facility
Automated fees and mark-ups by client or segment type, by percentage or dollar amount
Statistical fee tracking i.e. based on number of touches
Bulk payment facilities
Automated periodic statement reconciliation with BSP and ARC

And agency reporting which includes:

The ability to monitor profitability and manage yield with business critical revenue and creditor reporting
Sales Analysis reporting across a range of categories
A CRM report which interrogates both profile and spend data to hand off to your choice of sales contact system
Client service reports such as document expiry, VIP, client departure/arrival
Creditor analysis to track and analyse flown revenue, proration, overrides, pay direct commission tracking and reconciliation

Payment Card Data Security

The PCI Security Standards Council offers robust and comprehensive standards to enhance payment card data security. Using this framework of specifications, tools, measurement and support resources enables Tramada Systems to offer a fully PCI DSS compliant environment.

tramada Payment Gateway

tramada Payment Gateway is a fully integrated payment gateway for processing credit card online payments seamlessly from within the tramada environment. Online credit card payments are authorized and completed in real-time. Invoices and receipts, are automatically generated as part of the transaction.

tramada® connect BI

Make intelligent, fact-based decisions – explain the past, predict the future and improve business performance.

tramada® connect eMarketing

Allowing you to leverage existing client profiles to create and manage email campaigns that fit your business and suit your customers.

American Express eInvoice Integration

American Express BTAConnect is a unique online network which allows your corporate clients to communicate securely with your agency and American Express Customer Services.

Onyx Integration

Boost your hotel commission earnings by automating the processing and reconciliation of hotel commissions via Onyx. Onyx processes commission for 16 million room nights by travel agents in more than 90 countries every year.

tramada® TERM

Tramada Enhancement Request Meetings provide a valuable opportunity for travel agents to submit feedback and suggestions to help shape the tramada® product for the future.

Customized itineraries

Design and customize your itineraries, quotes and confirmation documents to build your brand and engage customers.

Expedia TAAP Hotel Content Integration

Designed to deliver efficiency and flexibility, tramada downloads hotel content from Expedia TAAP providing technology solutions that make fragmented workflows seamless.

PNR Driven Automation

Drive automation of the processes for managing a travel booking with structured Remarks directly from the PNR. At Tramada Systems we understand your agents’ time is valuable. Our automation is designed to simplify their workflows and let them move quickly from one booking to the next.

Corporate Travel Management Software