With tramada® GDS Automation once an agent has booked a trip and placed the PNR on a GDS queue, Concur Compleat will fulfil ticketing, risk management requirements, passport checks, rental car ID checks, queue destination configuration, commission values for airlines and private fare codes functions (to name a few) on the GDS by leveraging data stored within tramada®.
For example:
- tramada® will send to Concur Compleat, travel policy definitions configured in the debtor. EG Accor Hotels max rate $200 for Employee Type General
- Concur Compleat will calculate the Ticket air fare savings and will add remarks to the PNR which will update the costing in tramada® for further processing
Combined with the tramada® Offline Automation, this solution truly gives agencies quantifiable productivity gains.
Concur Compleat facilitates routines (automated processes) that sit over a GDS to make checks for data, add data into a PNR and drive actions such as adding meal codes and passport information into the GDS. tramada® GDS Automation enables Concur Compleat to retrieve data from tramada®, which it then uses to either undertake quality control checks or to drive automation actions.
Configuration in tramada® enables a range of checks and actions to occur by Compleat. Examples include:
- the ability to include a Retention line into the PNR (so the PNR remains live beyond the last travel date for a period of time)
- add ticket number as a structured remark in the PNR (so it can automatically be consumed by tramada® Offline Automation)
- add Passports to a PNR
- add seating requests
- add meal codes
- add private fare codes
- add debtor specific commission level
- check and apply contact numbers
- apply debtor memberships
- email notification for price changes, rejects, segments on hold
- include a debtor’s form of payment for ticket issue by Concur Compleat
- Destination Ticketing
- Risk Management
- Delayed Ticketing (Re-price)
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