Agents can now locate passengers anywhere in the world impacted by Boeing ban
DALLAS – March 14, 2019 – Tramada Systems has enhanced its popular Passenger Locator Report to assist agents in identifying air passengers affected by the Boeing Company’s grounding of its entire 737 MAX fleet.
“We recognize yesterday’s FAA emergency order grounding the Boeing 737 MAX aircraft following Sunday’s event have not only inconvenienced air travelers in the U.S. and around the world – it’s also placed a tremendous strain on travel agents who need to identify passengers impacted by the ban in real-time,” said Mary Ellen George, Head of North America at Tramada Systems.
“Enhancing our standard Passenger Locator Report gives our agents a fast, accurate method of identifying customers due to fly on a 737 MAX, or who are grounded by Boeing’s actions anywhere in the world,“ George said. “This is Duty of Care in action, and only Tramada could make this capability available so quickly.”
The enhancement to Tramada’s Passenger Locator Report adds Aircraft Type code so that tramada®-enabled agents can easily identify specific aircraft types affected. The Passenger Locator Report is one of more than 50 standard reports available at no additional charge to tramada clients and which include data filters, drill-down functionality, and interactive dashboards.
About Tramada Systems
tramada® is an advanced bookings management system that streamlines travel operations, data management, document production, and travel accounting. tramada is GDS agnostic, NDC capable, and integrates with over 50 products, including online booking tools, mobile solutions, and expense systems. The modular design makes it easy to add the latest applications while automated service fees, markup tools, and commission management
increase revenue and drive down costs. Tramada Systems enables TMCs to efficiently manage post-booking processes such as service fees, itineraries, invoicing, reporting,
of care, and more for both NDC and (traditional) GDS bookings. Tramada Systems has long been the leading provider at its home in the Australasia region and is quickly gaining recognition and adoption in North America. Learn more at tramada.us.