Stack of newspapers with "News" clearly visible MEDIA RELEASE: Business Travel Technology Executive Michael Jacques steps up to lead Tramada in the USA


SYDNEY, AUSTRALIA –August 11, 2020 – Tramada Systems today announced the appointment of business travel technology veteran and former agency owner Michael Jacques as Country Manager, USA.

Previously Tramada’s Senior Director of Business Development, in his new role, Jacques will be responsible for all of Tramada’s business operations and strategy in the USA. Jacques brings over 30 years of experience in the travel technology industry and is a former travel agency owner. Over the past 20 years he has had leadership roles with the former i:FAO/cytric,  e-travel/Amadeus, Farelogix, Tripware, EXL, Databasics and Lumo. Jacques brings his passion for technology and vision for all aspects of the changing corporate travel landscape.  He is active in his local GBTA chapter in St. Louis and formerly served as the Co-Chair of GBTA’s Technology Committee.
Jo O’Brien, Tramada’s Chief Executive Officer said in making the announcement, “It is wonderful to have Michael take on this role, his experience as a former travel agency owner and in leadership roles with travel technology providers delivers the perfect combination of skills needed to represent the business and support the continued expansion of our presence here in in the United States.  He shares our vision of a digital transformation that will enable agencies and TMCs to thrive in the future.   Efficient post-booking processes, regardless of booking source results in increased productivity and efficiency, better customer service, and improved profitability. An effective post-booking platform is key to agency success in the post COVID-19 world.”

Since entering the North American market in 2017, Tramada has experienced steady growth, expanding its presence from the company’s global headquarters in Sydney, Australia. Tramada’s cloud-based post-booking software is precisely what is needed in the USA to take agencies and TMCs into the post COVID-19 era.   The platform is cloud-based, NDC-live and its API capabilities allow for integration with a host of technology providers.

About Tramada Systems
The tramada® travel management platform is the solution-of-choice for agencies wishing to build a modern, future-proofed digital capability that will underpin their continued success.  Much more than a back-office tool, tramada is a proven, feature-rich and advanced post-booking platform that streamlines travel operations, data management, document production, and travel accounting. GDS-agnostic and NDC-capable, tramada integrates with more than 50 industry-leading products including online booking tools, mobile solutions, and expense systems.  Learn more at tramada.us.