REDUCE SECURITY RISKS AND GAIN CLIENT TRUST Now more than ever cyber crime is on the rise, and with many agencies having had to reduce staff the need to secure your systems access is more critical than ever. Naturally, your clients value and demand that their travel data is safe, secure and private. How are [...]
27 March 2020 The lockdown measures coming into place could not come quickly enough. The sooner they happen, the sooner we can get through this. And yes, there is light at the end of the tunnel — the travel market will pick up again. But here’s what’s happening in the tunnel from a technology perspective: [...]
Duty of Care: turning responsibility into competitive advantage tramada®’s seamless integrations with best-of-breed tracking, communication and assistance solutions not only protect travelers – they empower travel agencies. Every day, dozens of incidents occur that can potentially place your clients at risk. From the vagaries of climate change and natural disasters such as earthquakes and storms, to [...]
Choosing a Technology Partner - 25 Point Checklist April 17, 2018 - How do you know that you've made the right technology decision? Whether you’re new to tramada® travel technology or, like most of our clients, you’ve been on our platform for several years - or perhaps you’re still in the process of selecting the solution [...]
The Strategic Power of Insight from Addison Lee Group April 12, 2018 - Addison Lee Group released a whitepaper on March 27, 2018 on digital transformation of travel data. The whitepaper includes commentary from Tramada Head of North America, Mary Ellen George. For more information on how data is changing the global travel industry, [...]
2018 renews focus on security and privacy with APP and PCI DSS requirements. So here are some best practices to protect your business and customer data. Security 101 Never share your password. In fact, put this in your employee contracts! Where you can, force complex passwords and periodic password changes. Procedures around logins are also critical: regularly review [...]
Payment Card Industry Data Security Standards (PCI DSS) is a global data security standard to protect confidential payment card information against theft. For the travel industry the need to become PCI DSS compliant just got a whole lot more urgent. IATA and AFTA are demanding compliance Airlines have demanded that IATA support their own internal compliance [...]
Leisure Travel agencies typically experience fraud either by clients using stolen credit cards or by causing a charge back after they travelled. This is one of the reasons the travel industry has a low credit rating. First impressions Customer fraud has increased significantly in recent years due to use of the internet to research and book [...]
One way criminals get hold of information they shouldn’t is to target someone who has access to the data... you. Most systems like tramada® have a secure login with a password but is that enough? It’s surprisingly easy to steal your password! One way to verify it’s really you logging in is with two factor [...]
With any number of security incidents featuring in the news it’s not surprising our clients are asking how to limit the chance of their businesses being compromised. The latest breach of travel firm Thomson’s in the UK was reported in the mainstream UK press as consumer news. Tramada takes data security very seriously and as [...]
